Returns & Refund Policy
All products sold by Limitless Peptides are classified as Research Use Only (RUO) compounds. Please read this policy carefully before placing your order.
All Sales Are Final
Due to the nature of our products — lyophilised research compounds that require specific storage and handling conditions — we are unable to accept returns or exchanges once an order has been dispatched. This policy exists to maintain the integrity and quality assurance of every product we sell.
Damaged or Incorrect Orders
If your order arrives damaged, or if you receive the wrong product, please contact us within 48 hours of delivery. We will assess the situation and, where appropriate, offer a replacement or store credit. To assist us, please have the following ready:
- Your order number
- A clear photo of the product and packaging as received
- A brief description of the issue
Please contact us here and our team will get back to you promptly.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. We can only cancel orders that have not yet been dispatched. Once an order has been packed and handed to our shipping carrier, it cannot be cancelled.
Payment Disputes
If you have made a bank transfer payment but wish to dispute a charge, please contact us directly in the first instance so we can resolve the matter quickly. We are committed to fair and transparent dealings with all of our customers.
Contact Us
For any questions about this policy or your specific order, please get in touch with our team. We aim to respond to all enquiries within 1 business day.